Unlock your potential at Lough Erne Resort

The service philosophy of our team at Lough Erne Resort is:
"A unique setting where quality product and a shared commitment to service combine to create the ultimate guest experience.”

You and the pursuit of excellence

Our recruitment philosophy is simply to recruit for attitude and train for skills.

Lough Erne Resort is committed to providing our guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first.

Need and anticipation

The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times.

The best hotel jobs, salaries and working conditions

Lough Erne Resort believes in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization. You can expect excellent training and career development opportunities at Lough Erne Resort.

 

 Conference & Banqueting Supervisor

Hours of work: 40 per week

Reporting to: Conferencing and Banqueting Manager

This is a fantastic opportunity for to anyone wanting to advance their career in the world of hospitality.  The ideal candidate will assist with the management of all functions and events including corporate, weddings and private functions in relation to running the event, set up and after care. 

As Conference & Banqueting Supervisor you will need to have:

  • Excellent communication skills
  • An exceptional eye for detail
  • Drive and enthusiasm to lead the Team in delivering outstanding customer service to our guests.
  • A minimum of 1 year in a similar role at Supervisory level is essential.

 

With a focus on customer service and training, this is a fantastic opportunity for a Conference & Banqueting Supervisor to enhance individual skills and knowledge and to be part of a team of leading professionals.

 

Thai Spa Receptionist

 

 Hours of work:          40 per week full time

 Reporting to:              Thai Spa Manager 

As a Thai Spa Receptionist you will be responsible for:

  • Welcoming guests to the Thai Spa and escorting them to the changing areas and relaxation area.
  • Answering telephone calls, making reservations and managing bookings.
  • Liaising with our Reservations and Front Office teams regarding bookings.
  •  Taking guest payments.
  •  Upselling Thai spa services and products.
  •  Ensuring that all guest requirements are met within the Thai Spa.

 

 

Front Office Receptionist

 

Hours of work:          40 per week full time

Reporting to:              Front Office Manager 

As a Front Office Receptionist, you will:

  • Provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
  •  You will be responsible for greeting guests in a warm friendly manner and be an ambassador for excellent service and the resort brand. 
  •  You will check guests in and out of the resort, deal with requests and queries in an efficient and professional manner, whether face to face or over the telephone.
  • Assist with guest billing and take payments, in addition to taking bookings and reservations as and when required.

 

 

Chef de Partie / Commis Chef

 

Reporting to:              Executive Chef / Head Chef

Hours of work:          40 per week full time

As a Chef De Partie / Commis Chef you will:

  • Work closely with the Sous and other chefs and hold a key role in day to day operation of the Resort kitchens. 
  • The successful candidate will be passionate about working with the finest, local and freshest ingredients and in delivering quality dishes and products.
  •  You will take an organised approach to your role and prioritise effectively to ensure the smooth running of your section, whilst adhering to all haccp guidelines in addition to sharing your knowledge and supporting in the training and development of kitchen team.

 

                                                     

Reservations Agent

 

Hours: 40 hours per week over the period Monday to Sunday (Rota basis)

Reporting To: Front Office Manager

Salary Bracket: Competitive

As a reservations agent you will have:

  • Experience in the leisure and hospitality sector
  • Previous experience in a reservations or telesales environment
  • Excellent organisational and administrative skill
  • Excellent communications and interpersonal Skills
  • Ability to work independently
  • Excellent communication skills, both verbal and written
  • Proven ability to respond positively to a pressurised environment and adopt a can do and positive approach to problem solving.
  • Flexible approach to duties and hours and a willingness to work Saturdays
  • Excellent PC Skills – word, excel, opera
  • A positive, confident and determined approach;
  • A high degree of self-motivation and ambition;
  • Previous experience of opera would be advantageous

 

Marketing Co-ordinator

 

Hours: 40 hours per week over the period Monday to Friday (Flexibility will be required in relation to evening and occasional weekend work)

Reporting To: Director of Marketing

Salary Bracket: Competitive

  • The ideal candidate will have previous experience as a marketing coordinator and hold a third level qualification in a marketing or a related subject.  
  • You will be have a comprehensive knowledge of marketing techniques and practice to include Twitter, Facebook, Instagram, Digital Marketing, Web Design / Amendment, Direct Marketing campaigns and strategies alongside knowledge of current marketing trends. 
  • In addition to having excellent organisational skills an ability to priorities and multitask, meet deadlines and coordinate marketing campaigns across a broad range of topics as well as evaluating the success of campaigns alongside liaison with PR and media agencies. 
  • You will collate and produce branded marketing collateral and direct marketing campaigns all within the company and data protection guidelines.

 

For further information and an application form please contact: The HR Department, Lough Erne Resort, Belleek Road Enniskillen, Co. Fermanagh BT93 7ED. 

Tel: +44 (0)28 6634 5714 or email hr@lougherneresort.com for further information.  

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