Unlock your potential at Lough Erne Resort
The service philosophy of our team at Lough Erne Resort is:
"A unique setting where quality product and a shared commitment to service combine to create the ultimate guest experience.”
You and the pursuit of excellence
Our recruitment philosophy is simply to recruit for attitude and train for skills.
Lough Erne Resort is committed to providing our guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first.
Need and anticipation
The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times.
The best hotel jobs, salaries and working conditions
Lough Erne Resort believes in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization. You can expect excellent training and career development opportunities at Lough Erne Resort.
Waiting Team Members – Casual Basis
As a waiting team member you will be responsible for:
- Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
- Supporting all the team, including the Head Bartender and Bartenders.
- Fully conversant in serving cocktails, drinks and food to resort guests.
- Handling guest concerns in a timely and efficient manner.
- Ensuring that licensing laws, health and safety legislation is adhered to.
Kitchen Chefs - All levels
Successful candidates will assist the Sous Chefs in the preparation and service of food, ensuring that the highest standards are maintained at all times.
Room Cleaners / Evening Rooms Attendant - Casual Basis
As a rooms cleaner you will:
- Clean, dust, mop approximately 9 /10 rooms per day.
- Ensuring that the highest possible standard of cleanliness is achieved, supplies are replenished, and that our guests are made to feel at home.
- Creating renowned memorable experiences for all our guests.
- Keeping the housekeeping service area, cupboards and guest corridors clean and tidy.
- Reporting defects in the room, to ensure that our standards remain at the highest level.
- Assisting the Housekeeping team to ensure efficiency and seamless service.
Door Person - (Applicants must have a full, clean driving licence for at least 5 years)
As the Door Person you will possess excellent communication skills and be passionate about providing exceptional service to our guests. You will also be required to have a full and clean UK driving licence as you will be requested to manoeuvre and park guests’ cars. Alongside ensuring all guests are welcomed at the resort entrance and given assistance with their luggage.
As receptionist you will greet guests, check them in and out, take payments and pre authorisations and deal with queries and billing. In addition to answering calls and being fully proficient in relation to the resorts fire evacuation procedures.
This is a key role within the organisation where the successful candidate will act as initial point of contact with the guest, and proactively seek to convert enquiries into sales for rooms and resort facilities. The successful candidate will also maintain accurate information on the reservation booking system and send out guest booking confirmations.
The ideal candidate will have previous experience as a marketing coordinator and hold a third level qualification in a marketing or a related subject. You will be have a comprehensive knowledge of marketing techniques and practice to include twitter, Facebook, Instagram, e- marketing, digital marketing, web design / amendment, direct marketing campaigns and strategies alongside knowledge of current marketing trends. In addition to having excellent organisational skills an ability to prioritise and multitask, meet deadlines and coordinate marketing campaigns across a broad range of topics as well as evaluating the success of campaigns. You will collate and produce branded marketing collateral and direct marketing campaigns all within the company and data protection guidelines.
Conferencing and Banqueting Supervisor
The successful candidate will take a hands on approach to ensuring all guest functions and meetings are set up correctly, that a check is carried out of the banqueting room, meeting rooms and cloakrooms for cleanliness before guests arrive, table layout and stipulated guest requirements to enable an excellent guest experience. In the absence of the C&B Manager you will ensure the smooth running of each shift and ensure the department is prepared for the following shift, carry out pre function staffing briefs, assist with the development and motivation of team members to include departmental training to maximise employee productivity and satisfaction.
Application forms can be requested from Lynne in the HR Department, Lough Erne Resort, or email email@example.com, for further information.