Lough Erne Resort

We're Good to Go

Lough Erne Resort has met the Covid-19 industry standard 'We're Good to Go'. This industry standard is in partnership with the National Tourism Organisations of Great Britain and Northern Ireland and recognises that Lough Erne Resort have followed government and industry Covid-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.

 

Guest Care Promise

  1. We will introduce a one-way flow system for food and beverage services.

  2. Employee facial protection will be worn during guest interaction within the resort.

  3. You can minimise time spent at reception by requesting to check-in in advance of arrival and availing of express check-out, thereby avoiding the need to visit reception.

  4. Pre-booking is essential for breakfast, The Loughside Grill and The Catalina Restaurant.

  5. Our highly trained Guest Care and Wellness Team will be on hand at all times to ensure guests are safe and comfortable during their stay with us.

  6. Our Housekeeping teams will be maintaining the frequency of cleaning throughout the resort. Door handles and other touch points will be cleaned regularly.

  7. We will provide hand-sanitisation units throughout for use by staff and guests.

  8. We will provide guests the option to use electronic payment at all times.

  9. We recommend elevators are for sole, family group and disabled guests use only.

  10. We will continue to monitor and update our Guest Care Promise in line with best practices and advice from the government.

 

 

Scroll Down